Terms of Use

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Το Κατάστημα

https://milosoneiro.com/ is the online store of exhibition and service availability via the Internet of the company Milos Travel Agency of Ilias Xidous, based in Adamantas, Milos, PO Box 84800 in GREECE.
Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the “Milos Oneiro” online store, located at https://milosoneiro.com/.
Make sure you agree with the following terms and conditions because your further use and browsing of the above website implies your express and unconditional consent and agreement with them.

General Terms

The company, with the main goal of serving its customers, makes every possible effort so that its customers are happy. The creation of this particular e-shop aims to view our services in any corner of Greece directly with a simple click.

The company aims at immediate service and customer satisfaction, with the continuous responsibility it demonstrates throughout the course of its business development, and the cultivation of trust.

The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.

It is our responsibility to keep the customer safe and always informed. That is why he must be familiar with the following:

A. Protection of Personal Data

During your visit to https://milosoneiro.com/ and during the processing of your order or your registration as a user in our online store, you will be asked to declare your personal information about you such as your name, email, mobile phone, as well as other information regarding the ease of processing your order.

This data is generally used to process our orders. They are used only for purposes related to transactions with you and may not be used by any third party.

When registering as a user/customer, you are asked for a username and personal secret code (password), which are strictly personal and ensure the security of your personal information . You are given the possibility to change the secret code as many times as you wish and you are solely responsible for its leakage.

Our online store in no way discloses or makes public the personal data and information of users/customers. SSL-128 bit encryption protocol is used to ensure the privacy of the transfer.

At any time the user reserves the right of notification to send an informative message through his email to info@milosoneiro.com in order to request the deletion of his personal data from the database us.

B. Security

For the security of your transactions, Milos Oneiro cooperates with Alpha Bank.

All payments made using the card are processed through the electronic payment platform of “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

C. The Item for Sale

Features of the services sold are available and can be accessed by searching the corresponding product name.

Product Prices

All prices listed on products available through Milos Oneiro include VAT at 24%. Milos Oneiro reserves the right to change the prices of the services sold without prior notice.

D. Cancelation Policy

Semi Private Cruises

No fee is charged for cancellation prior 72 hours (3 days) before confirmed book date.
Cancellations made 48 hours prior the reservation 50% of the total amount will be charged.
Cancellations made 24 hours before the date of the reservation, 100% of the total amount will be charged.

Private Cruises
No fee is charged for cancellation prior 10 days before confirmed book date.
Cancellations made after that, the total amount is non refundable.

E. Payment for Services

Credit/Debit Cards

By choosing to pay with your credit or debit card you will be transferred to Alpha Bank’s Pay Center service,which offers you the most secure payment method through your card. The process is completed in a very short time and no personal information is stored in “Milos Oneiro”.

F. Applicable Law and Other Terms

Milos Oneiro reserves the right to renew and modify the terms of transactions, after prior notification and they will be effective from the date they are posted on the online store. Failure to exercise any right of Milos Oneiro cannot be interpreted as a waiver thereof.

The present conditions are fully compatible with the current Greek law while the users recognize the right of the company to change the provisions of these conditions, insofar as they do not concern binding legal obligations and without completed states are affected.

Milos Oneiro is not responsible for any situation beyond its fault and will do everything humanly possible to best serve you.